Customer Online Orders
If you're experiencing difficulties placing an order, please email us at email@example.com and we'll try to resolve it as quickly as possible. (if you would prefer to speak to a member of our customer services team, please see point 2 below)
If you'd like to ask a question, make a comment on your experience or just get in touch, please contact us at firstname.lastname@example.org
Complete our online form (at the bottom of this page) or send an email to our Customer Service team at email@example.com. We aim to respond to your email within 24 hours of receipt.
Call our Customer Service team on 0203 368 3850, any time between 9am and 5pm on weekdays. Please note that calls can often not be immediately taken, however if you leave a clear and detailed message with all the relevant details, the appropriate member of staff will return your call.
By telephone from abroad
Call +44 203 368 3850
If you have any queries or problems with the website, please call our technical support team on 0203 368 3850 or email us at firstname.lastname@example.org 9am to 5pm on weekdays, (calls are charged at standard rate). To help us handle your query promptly, please include clear contact details in your email contact.
If you’re a member of the press, online media, blogger or advertising and would like to get in touch with us please email us at email@example.com and the appropriate member of staff will endeavour to reply within 24hrs.